Refund and Returns Policy

Overview

Exceptions / non-returnable items

Due to the perishable nature of our product, coffee cannot be returned. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Need help?

Contact us at support@hackerbrews.com for questions related to refunds and returns.

Shopping Cart