Exceptions / non-returnable items
Due to the perishable nature of our product, coffee cannot be returned. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Contact us at firstname.lastname@example.org for questions related to refunds and returns.